Questions about your account?Answer: Contact the Utilities, Inc. office at:
How can I pay my bill online?Answer: You can register your account to make payments or skip the registration to pay as a guest. Once you have successfully logged in, please choose the “Make Payment” option on your Home page. You have the following payment options online:
Are there convenience fees for making online payments?Answer: There are convenience fees for each transaction. The fees are broken down as follows.
What is the maximum amount I can pay per transaction?Answer: The maximum amount you can pay per transaction is $5,000.
What other payment features/options do I have?Answer: The below payment options are also available.
What information do I need to register on First Choice?Answer: To create a new account, you will need the following information
I forgot my User Name.Answer: Please click on the “Forgot your User Name?” link on the Secure Client Log In screen. Enter your email address and click “Retrieve User Name” to retrieve your user name via email.
I forgot my password.Answer: Please click on the “Forgot your Password?” link on the Secure Client Log In screen. Enter your user name and click “Reset Password” to receive a temporary password via email.
How can I view my payment history information online?Answer: To view a copy of the previous payments associated with your First Choice account, choose the “Account History” option on your home page. You can email or print receipts from this location.